FAQs

All your Questions answered in one place
How do I care for my Down Bedding?

Our down bedding products are all produced with carefully-selected down in a high-quality shell to ensure a long lifetime. If you follow these simple instructions, you will maintain the superior quality of your down bedding.

1. When you awake in the morning, some moisture remains in your quilt/pillow. Air the quilt/pillow well before covering with a bedcover.

2. Turn your quilt/duvet at least once a week, head end to feed or the other way around, and always shake/air it from all sides, otherwise the fine down inside will move to one end.

3. Give the quilt/pillow regular airings, but don’t vacuum or beat it.

4. Wash the duvet (140×200 cm/140×220 cm) or two pillows on its own in a washing machine with a capacity of at least 5 and preferably 7 kg., Wash at 60°C delicates program or a similar program, with a high water level and reduced drum rotation. We recommend that Double size or larger duvets to be washed at professional laundry.

5. If you need to spot clean your quilt/pillow, use a well-wrung sponge.

6. Use a proprietary down detergent without enzymes. Never use softener. Wrong detergent or softener will spoil the fine down inside.

7. Spin the quilt/pillow after washing. Choose the gentlest spin cycle.

8. The duvet/pillow must be dried in a tumble dryer at a temperature of around 60-80° C. Please tumble right after wash, otherwise the down can huddle together and mold can be formed. It is a good idea to put a couple of tennis balls in the dryer with the duvet/pillow. The balls will keep the filling moving and ensure more efficient drying. The quilt/pillow takes at least 3-5 hours to dry, depending on your tumble dryer. Note: it is important that your quilt/pillow is completely dry – including the fine down inside. If not, they will “snap”

9. Weigh your duvet/pillow BEFORE wash and tumble drying. The duvet/pillow should weigh the same OR less. If the duvet/pillow weighs more, then it is note completely dry inside, and you need to dry them more in the dryer. If not, you risk damage the fine down/feather filling.

What is meant by fill power?

"Fill Power" is a term used in the Down Bedding industry that tells the quality or insulating value of the down filling material. The higher the fill power is, the better/stronger the down material is. To test the filling power, one ounce of down is compressed with a pre-determined weight. When the weight is removed, the down expands and the volume of space it occupies is measured in cubic inches.

Then it is normally just stated as the number, followed by the words "fill power". For example, a goose down filling that occupies 700 cubic inches of space per ounce of down, would be listed as 700 fill power.

A comforter with a high fill power doesn't have to physically weigh as much as one with a lower fill power to be just as warm because the insulating power is increased as the fill power increases! You will remain extremely comfortable all throughout the night when you use down comforters that have high fill power.

Does more filling weight mean the product should be more expensive?
If the product has a higher fill power, it will be more expensive for the same weight of down. When products have a lot of fill and are heavier, they do not necessarily have to be more expensive. The quality of the down fill and the shell material play a very important part in determining the price of a product and quality of a product.
What is a “Baffle Box”?
"Baffle Box" is a style that allows maximum loft of the down filling material and eliminates the down from shifting. The baffle box comforter is separated into three dimensional “boxes”. Yes, they actully have walls in them so the down can expand and loft up! This also keeps the weight of the goose down evenly distributed over your entire body and allows you to sleep throughout the night without interruption. The baffle box comforter is by far the best style on the market today for goose down filled products.
What is meant by thread count?
Thread count is the sum of the warp and weft of the threads per square inch. The higher the "thread count" is the tighter woven the material is. The material will have a smoother and softer feel to it when it has a higher thread count. Covers made of 360 thread count, 100% cotton sateen are the best for goose down filling material.